Language Services FAQs
Answers to common questions about working with Idiomly.
Which languages does Idiomly translate?
English, French, and Arabic, in every direction. When a project needs another language, Idiomly coordinates it through a trusted network of professional translators, at the same standard.
What kinds of documents do you translate?
Legal, financial, immigration and settlement, healthcare, academic, technical, and marketing material, among others. If you are not sure whether your document fits, send it and ask.
Do you offer certified translation?
Idiomly currently provides professional translation, not certified or sworn translation. If the organization receiving your document requires certification, confirm its requirements before requesting a quote. You can email us to discuss what your project needs.
How do I get a quote?
Use the Request a Quote form and attach one to five documents, up to 10 MB total. If you do not have a document yet, describe your project through Get in touch or email translations@idiomly.ca. Include the source and target languages, audience and deadline. We respond within one business day and confirm the quote and delivery date after reviewing your requirements.
How long does a translation take?
Delivery time depends on the length, complexity and requirements of your project. We respond within one business day and agree the delivery date with you before work begins. Tell us if your request is urgent so we can assess availability.
How much does translation cost?
Pricing depends on the language pair, length, subject, and deadline. Every project gets a fixed quote up front, so there are no surprises. Send your document for an exact price.
Do you use machine translation or AI?
No. We do not use AI or machine translation, including machine-generated drafts that are later edited or reviewed. Every translation is written and reviewed by a professional translator who understands the subject and the reader.
Are you a translation agency?
No. Idiomly is a collective of professional translators. You work directly with the translator handling your project, from quote to delivery, with no account managers and no agency markups.
Is my document kept confidential?
Yes. Your document is handled directly by the translator and treated as confidential.
Can you handle large or ongoing projects?
Yes. Whether it is a single page or a hundred, or recurring work, the same experienced translators handle it end to end.
