Patient and family information
Service guides, appointment information and educational leaflets in an agreed reading register.
Language services for your sector
Support clear communication in healthcare settings
Healthcare organizations communicate with patients, families, staff and research audiences. We translate written materials for the intended reader, preserving the source meaning and identifying questions that need clinical or institutional confirmation before use.
English, French and Arabic, in every direction →Content we can help you translate
Clinical and institutional documents
Approved instructions, consent information and internal procedures within a defined translation scope.
Research and public communication
Research summaries, program information and outreach content for professional or public readers.
What matters in your work
Separate language decisions from clinical decisions
A wording change can affect an instruction or qualification. Provide the approved source and designate a reviewer for medical questions. We flag unclear abbreviations or inconsistent passages rather than invent an explanation or alter clinical guidance.
Prepare sensitive material carefully
For the initial assessment, use blank or redacted documents when possible. Agree transfer, access and handling requirements before sending patient information. Include institutional review time in the schedule, especially for material intended to guide patient action.
Preparing your project
What to include in your brief
- The approved source, intended audience and use.
- Institutional terminology and a clinical contact for questions.
- Privacy requirements and the final review process.
We review the material before confirming scope, delivery format, price and timing. Allow time for your team’s own approval process as well.
Request a quote →Example brief
A project in your context
A clinic could request translated appointment instructions and an information leaflet. The brief identifies patient reading needs, consistent contact details and the healthcare professional responsible for approving clinical meaning.
A clearly defined scope
Translation is not clinical validation, medical advice or approval of a consent or research process.
Tell us about confidentiality, format or approval requirements before sharing your documents.
Discuss your project requirements →Your questions, answered
Can you adapt patient information into simpler language?
Yes, when agreed in the scope. Changes affecting medical meaning or instructions need approval from your healthcare specialist before the material is used.
Can you translate research questionnaires?
We can assess the language work. Licensing, institutional approval and validation of an instrument across populations require separate consideration; translation alone does not establish validity.
Let’s talk about your project
Tell us about your content, audience and deadline. We respond within one business day.
